(978) 228-8600

Area Code 978 Trends and Insights

In the 978 area code, demographic, and economic patterns show a diverse population of roughly 3.3 million, with Middlesex County as the most populous. The racial demographic is predominantly White, with notable representation from Asian and Black or African American communities. The median age suggests an older population compared to the national figures. According to public data sources, economic trends reveal a steady labor force participation which slightly declined, and an improving unemployment rate reflecting positive job market conditions.

Call Complaint Trends

FCC complaint data for area code 978 reveal shifts in communication patterns over the years. Wireless/mobile complaints rose significantly until 2017 before declining, while wired complaints have increased steadily since 2020. Prerecorded voice calls are a growing concern, reaching peak complaints in 2023, with live voice call issues also prevalent. Complaints about unwanted calls, particularly telemarketing and robocalls, have escalated, peaking in recent years. These FCC complaint metrics underscore evolving consumer concerns and communication issues in the region.