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Area Code 972 Trends and Insights

Area code 972 serves a densely populated and diverse region, including parts of Dallas, Tarrant, and Collin Counties. According to public data sources, this area is experiencing significant population growth, currently hosting approximately 7.7 million residents, with a median age around 37 years. The demographic landscape features a majority identifying as White, followed by significant Black or African American and Asian communities. Economic trends suggest a robust job market, given a considerable drop in the unemployment rate over the past decade and a high labor participation rate that surpasses national averages.

Call Complaint Trends

Analysis of FCC complaint metrics reveals fluctuating communication patterns within area code 972. Wireless and mobile complaints peaked in 2017 but have since seen a decline. Wired and VOIP complaints remain stable, with VOIP expected to decrease by 2024. When examining types of calls, prerecorded voice calls reached a high from 2014 to 2018 but have recently declined. Notably, abandoned call and text message complaints remain infrequent. Reports of telemarketing and robocalls were significant earlier but have decreased recently, hinting at an improvement in unwanted communications issues.