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Area Code 920 Trends and Insights

Area code 920 encompasses a diverse demographic, predominantly White at approximately 94%, with a slightly male-leaning gender distribution across a population of about 2 million. The median age of roughly 44 years suggests an older population than the national average. Economically, this area code exhibits robust growth, as the median household income has steadily increased over the past decade, consistently surpassing the national average and indicating strong economic trends. With a total of 22 counties, including prominent ones like Waukesha and Brown, area code 920 reflects a vibrant mix of urban and suburban communities.

Call Complaint Trends

FCC complaints within area code 920 illustrate shifting communication patterns. Since 2014, wireless complaints have surged, peaking notably in recent years, while wired connection grievances have declined. VOIP complaints reached their highest in 2019, showing fluctuating trends. By call type, prerecorded voice complaints peaked in 2015 but have since diminished, whereas live voice complaints have generally decreased, hitting a low in 2024. Text message complaints escalated in 2022, whereas abandoned call complaints have remained minimal. Unwanted calls, particularly robocalls, surged around 2015 but have seen a marked decline in recent years, according to FCC complaint metrics.