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Area Code 828 Trends and Insights

Overview

According to public data sources, the 828 area code serves a population of over 1.2 million with a slightly older demographic, as the median age is approximately 46 years, compared to the national median. This area is characterized by a predominantly White population. While the median household income has increased steadily from 2012 to 2022, it remains slightly below the national average. Labor force participation has declined slightly over the decade, though the employment rate has seen a modest rise.

Call Complaint Trends

FCC complaint metrics reveal shifting communication patterns in the 828 area code from 2014 to 2024. Wireless complaint incidents peaked in 2018, while reports concerning wired connections reached their highest levels in 2015 and 2017. There has been a notable increase in VOIP complaints by 2022, suggesting a growing preference for this method. In terms of call type, prerecorded voice complaints surged in 2022, whereas abandoned call grievances peaked in 2017 but have since decreased. Telemarketing complaints have diminished following their peak in 2015.