(800) 937-8997
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The phone number 800-937-8997 is potentially linked to T-Mobile's customer service. It may be used for inquiries about promotions, general help, billing issues, technical support, and setting up passcodes for enhanced account security. There have been advisories suggesting that T-Mobile urges customers to establish passcodes by directly contacting them through this number or by dialing 611. There have been some reports of this number being spoofed in scam calls related to debt collection. The primary association of this number seems to be with customer service activities, possibly assisting T-Mobile users.
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A phone number may have multiple owners due to a shared/family plan, or a transferral of ownership
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User comments regarding the phone number (800) 937-8997 indicate it is often perceived as a T-Mobile customer care line. However, many users report unsolicited calls, including late-night disturbances, which could suggest possible spam or miscommunication. A significant number express frustration with repeated calls, and some mention concerns about unusual voicemail content or potential ties to fraudulent activity. Overall, feedback reflects confusion and annoyance but also acknowledges the number's connection to a legitimate service.
This summary is generated by artificial intelligence (AI) based on experiences reported by users. While we strive for accuracy, user experiences cannot be validated and may contain inaccuracies.
In area code 800, population and demographic dynamics remain diverse, with varying economic trends supporting a range of industries. As per public data sources, the region has evolved with shifts in consumer behavior and communication patterns strongly influenced by technological advancements.
Examining FCC complaint metrics for area code 800 from 2014 to 2023 reveals notable shifts in communication preferences. Wireless/mobile complaints rose, peaking in 2019, whereas wired complaints declined sharply post-2018. VOIP complaints maintained steadiness recently, suggesting a shift in communication modes. Complaints on call types highlight an increase in prerecorded voice call grievances, especially peaking in 2019, while live voice call complaints decreased after reaching a peak in 2017. Notably, no abandoned call complaints were reported in 2022 and 2023. Complaints related to telemarketing, unwanted calls, and robocalls peaked in the mid-2010s. However, by 2023, these complaint types had notably decreased, indicating changing consumer engagements and regulatory impacts.
AI Disclaimer: This content was generated by artificial intelligence (AI) based on publicly available government data. While we strive for accuracy, the data may be out of date and/or subject to change
People are Saying:
(800) 937-8997 - September 17th, 2025 1:44am
she had an Asian accent. said she was from “T-Mobile order verification and im calling to confirm IF you happen to place order in T-Mobile. also this person has hacked accts and taken money
(800) 937-8997 - September 26th, 2025 4:02pm
I received a charge of $124.65 on my credit card from T-Mobile Post Paid Web & this phone #. Im disputing the charge.
(800) 937-8997 - April 18th, 2024 7:21pm
I was on a on a chat with T-Mobile in my app on my phone and got a phone call from this number stating your T-Mobile's customer support when checking it's under the name of Linda ly
(800) 937-8997 - July 5th, 2024 7:32pm | Reported from Los Angeles, CA
the same woman answers and uses a diffent name everytime. i originate by calling 611 for tmobile and this number calls back not being able to answer any questions or take action for any requests. .
(800) 937-8997 - July 18th, 2023 12:57am | Reported from Ashburn, VA
This number wanted me to call another number because of charges in Thailand.
(800) 937-8997 - December 7th, 2022 11:31pm | Reported from Salinas, CA
Said they received a call from our number, our incoming line can not make outgoing calls…
(800) 937-8997 - January 11th, 2022 5:01am
This number had so****ing to do with 2 fraudulent charges on my acct
(800) 937-8997 - January 11th, 2022 5:04am
This number had so****ing to do with 2 fraudulent charges on my acct
(800) 937-8997 - June 20th, 2022 8:38am
They were in my emails and all other apps
(800) 937-8997 - October 19th, 2021 11:24pm | Reported from Los Angeles, CA
Hello. This is T-Mobile. Your number has stayed for over 20 years. Would you like to c****e your number? If so, please feel free to contact us or reply to this text. Thank you very much. Have a nice day!
(800) 937-8997 - December 27th, 2021 2:16am | Reported from Los Angeles, CA
SPAM FOR SURE. Their good. Even fake t mobile page. Be careful
(800) 937-8997 - April 9th, 2021 5:01pm | Reported from Farmersville, TX
T-Mobile customer care
(800) 937-8997 - January 12th, 2020 1:13am
Support call back
(800) 937-8997 - February 20th, 2018 7:38pm
T-Mobile Customer Support following on a request I made
(800) 937-8997 - May 26th, 2017 10:16am
NOT SPAM! This is customer service for T- Mobile responding to your complaint.
(800) 937-8997 - November 14th, 2017 5:58am
11.10 incoming calls 19 min 2:29 am
(800) 937-8997 - November 6th, 2017 5:38am
It’s TMobile customer service
(800) 937-8997 - November 3rd, 2017 1:57am
Bogus credit card charges
(800) 937-8997 - April 4th, 2016 10:15pm
T-Mobile executive office calling back regarding email sent to John Legere, CEO of T-Mobile
(800) 937-8997 - July 16th, 2016 2:44am
Definitely NOT SPAM!! Customer Service
(800) 937-8997 - September 21st, 2014 7:13pm
T-Mobile Customer Service call. Not Spam. The 1st time they called, they (or, rather it) left no message. Four hours later, a message was left. Legitimate call. Not Spam.
(800) 937-8997 - December 21st, 2014 11:17pm
12/4 cudtomet csre 4min out
(800) 937-8997 - February 20th, 2014 6:11pm
T Mobile customer care, not spam.
(800) 937-8997 - September 12th, 2014 2:27pm
T mobile not spam?
(800) 937-8997 - August 31st, 2014 5:02pm
T-Mobile. Not Spam.
(800) 937-8997 - April 26th, 2013 1:08am
This is NOT spam. It is T-Mobile customer care. You can call them back by dialing 1.800.937.8997, or by dialing 611 from your T-Mobile handset.
(800) 937-8997 - May 29th, 2013 9:16pm
I just called the number back. It is TMobile Customer care. I too have verizon, and have had my number for over 10 years............
(800) 937-8997 - July 1st, 2013 6:21pm
T-Mobile Customer Care
(800) 937-8997 - March 19th, 2013 11:59pm
Spam... :/
(800) 937-8997 - June 6th, 2013 3:42am
hnmm
(800) 937-8997 - July 2nd, 2013 5:07pm
fdnghhbbbbnhjjjnnnhhjjjjjjg
(800) 937-8997 - November 25th, 2013 6:15am
Spammers
(800) 937-8997 - December 6th, 2013 4:36am
(800) 937-8997 - January 3rd, 2012 2:57pm
freaking 752am on a vacation day really .... not o****! its violating the call centers re****als and disturbance laws!!!! calls cannot b placed b4 8am or after 8pm on the particular time zone they're calling!! n they r VERY STRICT ON THAT.
(800) 937-8997 - May 3rd, 2012 4:53pm
I'm not a TMobile user and I've had my number for the past 12 years so I seriously doubt the recycled number explanation.
(800) 937-8997 - May 1st, 2012 3:39pm
Its supposely T-Mobile but question is,why? Im from At&T so why call me when im not using their service.
(800) 937-8997 - November 2nd, 2012 9:44pm
An offspring from a brother sister marriage playing with the phone
(800) 937-8997 - January 14th, 2012 1:39am
This number calls me like 3 times a day!
(800) 937-8997 - October 10th, 2011 6:05pm
I actually work for T-Mobile customer care, and in regards to people being called that don't have the service, your phone number may have belonged to someone else at the time, all companies recycle numbers so when they get ported in and out of other subscribers you may wind up with an old T-Mobile number. Also your number could have been someone's old landline number and it may have been used as a can be reached number for someone that ditched out on a bill.
(800) 937-8997 - February 17th, 2011 2:54pm
Got two calls from this number February 9th and 16th on my cell phone number. Both times ignored it to voicemail and they left no message. My service is Verizon not T-mobile.
(800) 937-8997 - February 17th, 2011 5:00am
Got two calls from this number February 9th and 16th on my cell phone number. Both times ignored it to voicemail and they left no message. My service is Verizon not T-mobile.
(800) 937-8997 - March 4th, 2011 7:01pm
My number is on the do not call list and I do not have overdue bills. I wish they would stop calling.
(800) 937-8997 - September 30th, 2011 4:34am
This is T-Mobile Customer Care. Remember, even if you are not a TMO subscriber, you may have a recycled number!
(800) 937-8997 - February 19th, 2011 5:00am
Yes, T-Mobile Customer Care. They left me a v-mail regarding a replacement phone they'd sent me.
(800) 937-8997 - December 3rd, 2011 9:49pm
This is a T-mobile number. And I'm on T-mobile.
(800) 937-8997 - August 6th, 2011 10:04pm
800-937-8997-- spoke Spanish, but it sounded like a recording
(800) 937-8997 - January 3rd, 2011 9:19pm
I like to have this person reported for harassment.
(800) 937-8997 - August 18th, 2011 5:53am
***k that its not spat
(800) 937-8997 - November 29th, 2011 7:50pm
Call and nothing respons
(800) 937-8997 - November 22nd, 2011 7:22pm
(800) 937-8997 - April 17th, 2010 4:00am
I have been paying my bill regularly but these people keep calling bugging me for more money...I refuse to pay over the phone...I pay at the business where my bill is...tired of getting these calls....
(800) 937-8997 - August 8th, 2010 4:00am
I got a call from this number, it is T-MOBILE. When you call them you have the option of leaving your number for them to call you back. This is what it is.
(800) 937-8997 - June 29th, 2010 2:10am
called me at 10:00 pm. no message! looked up the number said it was t moble i hve att they have no reason to call me!
(800) 937-8997 - January 5th, 2010 5:00am
This number is from T-Mobile I called because I had problems with my cell phone and they needed to call me back at my house phone.
(800) 937-8997 - August 12th, 2010 1:26pm
Doug is the name that was given--followed by a recording about this being a requested call-back from T-Mobile. We have not requested anything from T-Mobile.
(800) 937-8997 - September 22nd, 2010 4:00am
Was a legit number Laura was a great representative that help me solve my problems! :PPROMOTION IS REQUIRED
(800) 937-8997 - December 22nd, 2010 5:00am
This is Tmobile. I just got a new cell phone and they called about service.
(800) 937-8997 - November 20th, 2010 5:00am
yea im not even a t-mobile carrier so why would they call me three times
(800) 937-8997 - August 17th, 2010 12:12am
Call me 6 times in two days all blocked
(800) 937-8997 - March 13th, 2009 2:30am
If you get a call asking for someone who is not you, give the rep your num. The can see all of the old delinquent collection accounts with your number listed as a contact and they will remove it. Also all calls that leave a call center show the customer service main number. Even if it is just some dude on his lunch break using the break phone to order pizza. Probably just a wrong number being dialed.
(800) 937-8997 - November 3rd, 2009 5:00am
I called T-Mobile's Customer Care line (611 on my T-Mobile phone) last night to ask a question about my new phone.I received a recording saying that instead of waiting on the phone for the next operator, I could have them call me back when it was my turn.This number is the number that they called me back from. Solved my problem, voila!
(800) 937-8997 - July 29th, 2009 4:00am
TMOBILE is the # that this belongs to.This is the # you call them with from a regular phone so that you have your cell phone in hand to try to fix it while they are on the other line with you.
(800) 937-8997 - July 5th, 2009 1:51pm
Company calls my number sun-sat;and I request that they stop calling yet they continue to call at various hours of the day; as many as 6 time in one day.
(800) 937-8997 - May 12th, 2009 4:00am
Call came in at 10:48PM May 11th! ODD. Google lookup claims it's the T-Mobile customer service number?!? I don't even have T-Mobile and haven't for over 7 to 10 years.
(800) 937-8997 - April 12th, 2009 4:00am
well the # called my cell at 9pm sa****ay night and didn't leave a message - man I wish I could block numbers on my cellphone! Happy Easter y'all
(800) 937-8997 - January 2nd, 2009 5:00am
This is the number from T-mobile Customer care. I know cause I just called them to help me trouble***** my cell phone...Really nothing to worry about
(800) 937-8997 - March 24th, 2009 4:00am
this number called me on March 24, 2009 at approx. 9:50 am. I did not pick up and they did not leave a message.
(800) 937-8997 - April 15th, 2009 4:00am
Almost daily this number, 800-937-8997, calls my phone, does not leave a message, so I consider it's not that important but it is annoying!
(800) 937-8997 - March 28th, 2009 4:00am
i keep getting calls from this number...don't know who it is so i don't pick up. they never leave a message.
(800) 937-8997 - April 30th, 2009 4:00am
It is listed as customer care on T-Mobile. For SmartAccess specifics, contact T-Mobile Customer Care at 1-800-937-8997.http://www.t-mobile.com/international/Roaming ... &opts=0&cid=190
(800) 937-8997 - April 29th, 2009 4:00am
This phone number continues to call my phone and when answered, no one saids a word.
(800) 937-8997 - April 2nd, 2009 4:00am
This is T mobile customer care they called and thanked me for being a loyal customer.
(800) 937-8997 - May 1st, 2009 4:00am
just rang and noone spoke when I said*****o, is this as stated above T-mobile?
(800) 937-8997 - March 20th, 2009 8:20pm
Please stop these calls... What good is the do-not-call list?
(800) 937-8997 - April 15th, 2009 4:00am
Have had several calls on my cell phone.
(800) 937-8997 - April 15th, 2009 3:25pm
800 Service shows on caller-ID; no s***ch.
(800) 937-8997 - February 23rd, 2009 5:00am
T-mobile, no idea didnt pick up
(800) 937-8997 - January 2nd, 2009 5:00am
whose number is this?
(800) 937-8997 - April 24th, 2009 4:00am
(800) 937-8997 - December 9th, 2009 5:00am
(800) 937-8997 - December 2nd, 2009 5:00am
(800) 937-8997 - October 12th, 2008 4:00am
I had an issue where I received what I thought was a bill from them. Since I never had Tmobile I called them and they said that they bought out Sun-Com which I did have and it was for a phone I had had 6 years agao! Anyway, the "bill" was actually a credit and they are sending a check! Go figure!
(800) 937-8997 - July 29th, 2008 4:00am
This phone number showed up on our business cell/radio phone usage as "Toll Free Call" with 32 minutes listed on our bill. I have no idea how this is getting through. Our worker had nothing to do with this call and said he did not take this call.
(800) 937-8997 - May 7th, 2008 11:45am
8009378997 Cold calling from some outsource center in India. I am even on the national Do Not Call List and still they have a total disregard for this and called 3 times in one day and as late as 10pm at night
(800) 937-8997 - December 2nd, 2008 10:34am
Called 2:52 A.M. left a message laughing and asking for someone else then ***g up. Called the number back in the morning, it T-mobile and they had no record of that call being made.
(800) 937-8997 - November 5th, 2008 7:21pm
received call from this number, did not answer the call. caller left no voicemail message. called the number back, and it's t-mobile. it might be customer service reps playing games.
(800) 937-8997 - October 27th, 2008 4:34pm
Someone with a really thick accent called using lyrics from some rap song. Said so****ing about being ****, then ***g up. Really wierd. Who is this?
(800) 937-8997 - September 23rd, 2008 12:12am
I got a voicemail from this phone number, and it left a voicemail that sounded like the middle of a techno song. Strange...
(800) 937-8997 - July 30th, 2008 10:45am
I called the number and even T-Mobile don't know what the call was about - apparently it is their customer servcie number!
(800) 937-8997 - July 28th, 2008 11:21am
I have a T-Mobile phone and they called. didn't leave a message so I called back and it is T-Mobile for sure
(800) 937-8997 - December 10th, 2008 2:45pm
Received call on cell phone at 4 am. Ignored call and no message was left.
(800) 937-8997 - May 16th, 2008 8:20am
Called at 1am looking for someone who does not live here.
(800) 937-8997 - October 24th, 2008 12:18pm
I have Verizon but still received a call from T-Mobile!
(800) 937-8997 - August 26th, 2008 5:30pm
charged $30 for 6 min. call. don't even remember call.
(800) 937-8997 - April 16th, 2008 5:50pm
Unsolicited call to cell phone
(800) 937-8997 - November 20th, 2008 12:37pm
Asking wrong person!!!
(800) 937-8997 - September 9th, 2008 1:10pm
Called cell phone
(800) 937-8997 - January 2nd, 2008 8:51pm