(800) 828-7959
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The phone number 800-828-7959 is possibly associated with Truist Bank's personal loan payment relief program, which might offer options like suspending payments on auto loans, personal credit cards, and other loans to support financial stability. Caller IDs associated with this number might show Truist Bank and Suntrust Bank, mostly related to debt inquiries. While it could primarily serve as a financial customer call number for payment relief assistance, user reports suggest there have been instances of scam calls with pre-recorded messages possibly falsely claiming to be from Truist Bank.
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A phone number may have multiple owners due to a shared/family plan, or a transferral of ownership
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User comments regarding the phone number (800) 828-7959 indicate a strong belief that it may be linked to potential scams or fraudulent activity, with many reporting unsolicited calls claiming to be from a well-known bank. Common themes include requests for personal information, such as Social Security numbers, and unprofessional communication. Several users express discomfort and distrust, leading them to suggest these interactions could be scams.
This summary is generated by artificial intelligence (AI) based on experiences reported by users. While we strive for accuracy, user experiences cannot be validated and may contain inaccuracies.
In area code 800, population and demographic dynamics remain diverse, with varying economic trends supporting a range of industries. As per public data sources, the region has evolved with shifts in consumer behavior and communication patterns strongly influenced by technological advancements.
Examining FCC complaint metrics for area code 800 from 2014 to 2023 reveals notable shifts in communication preferences. Wireless/mobile complaints rose, peaking in 2019, whereas wired complaints declined sharply post-2018. VOIP complaints maintained steadiness recently, suggesting a shift in communication modes. Complaints on call types highlight an increase in prerecorded voice call grievances, especially peaking in 2019, while live voice call complaints decreased after reaching a peak in 2017. Notably, no abandoned call complaints were reported in 2022 and 2023. Complaints related to telemarketing, unwanted calls, and robocalls peaked in the mid-2010s. However, by 2023, these complaint types had notably decreased, indicating changing consumer engagements and regulatory impacts.
AI Disclaimer: This content was generated by artificial intelligence (AI) based on publicly available government data. While we strive for accuracy, the data may be out of date and/or subject to change
People are Saying:
(800) 828-7959 - May 6th, 2020 7:36pm | Reported from Dublin, GA
I dont have a suntrust account nor a loan with suntrust. They wanted my s.s #
(800) 828-7959 - February 9th, 2017 9:25pm
They called numerous times in the last week. I finally got home to enter the number. They were blocked from my cell phone after four calls. Just so you know.
(800) 828-7959 - October 9th, 2013 4:12pm
called and left no vm
(800) 828-7959 - August 3rd, 2012 12:29am
fake
(800) 828-7959 - August 3rd, 2012 12:28am
(800) 828-7959 - August 19th, 2011 1:26am
Number owner is ***
(800) 828-7959 - April 1st, 2010 4:00am
This lady called from this number stating she is from Suntrust Bank needing to verify some information, to please confirm the last 4 of my SSN#. I told her "What do you need this info for I dont even have an acct with you." She repeats herself saying that she cannot tell me what the verification is for due to personal security purposes until I verify the last 4 of my SSN. I told her" NO, You need to tell me what you need this for before I confirm anything." She says "I understand if you do not feel comfortable with this, you can certainly call us back at this number..." I ***g up and got right on the internet to google this number, and sure enough... The banks, credit cards companies always tell you, we will never call you to ask for any personal information, PIN numbers, etc. PLEASE BE AWARE, DO NOT ALLOW YOURSELF TO FALL VICTIM.
(800) 828-7959 - February 5th, 2009 5:00am
I work for the Agency that owns that number, in fact I am their best collector. And I am telling you right now, I don't care what you say or do, or the laws in your state or the federal laws, I am going to collect and you WILL pay me. If you weren't such a f***ing deadbeat, I wouldn't be so f***ing rude, so pay the***** up!!! You can record me, avoid my calls, or whatever you want to do, I don't care because it DON'T wor**** We have a legal department that is good at s****ing the feds and the AGs that try to come down on us, and they will stall them until you pay!!! We will wear you down, we will track you down, we will call your job, your friends, your family, and even your other creditors until you pay us. So go buy so****ing new, get a new loan, get more credit, because we are going to destroy your credit and put whatever we want on your report until you pay, you **** deadbeats!!!!
(800) 828-7959 - August 6th, 2009 4:00am
Someone called from this number at 8:17 at night. I stated several times that I was having difficulties understanding her. The caller had an accent, and very broken English. I finally said " I mean no disrespect, but I can't understand what you are saying." No response...after several minutes the phone went dead. I had to go online to determine who made the call. If it was a courtesy call from Suntrust to tell me I had a payment due, they should hire individuals that are able to portray the message in a language consistent to each specific loan holder. I suppose it is cheaper to hire help from a foreign country, but if no one understands the message, what good is it? Maybe this is the reason the banks had to be bailed out. They hired foreigner speaking bill collectors, and the English speaking mortgage holders didn't know they missed any payments until they were served with foreclosures....written in plain English, of course.Sorry, I find things very funny.
(800) 828-7959 - February 22nd, 2009 5:00am
To Number Owner1st, you can't just "put whatever we want on your report until you pay" on somebody's report. If it's fradulent than it can be removed. It must be accuracte. 2nd, if someone tells you to stop calling, then you must, you may only communicate in writing from there on. Stop trying to scare people with loose threats. Some of the posters here don't even have accounts, so why are they the deadbeats? If your company's records were correct, then they wouldn't even be getting the calls. Perhaps you should spend more time calling actual customers rather than posting outrageous rants online.
(800) 828-7959 - September 16th, 2009 4:00am
Sun Trust Bank calls on some days, every 10 minutes. Other days, every 30 minutes. This s****s at 8AM and ends at 9PM. The first thing they want to know is the last 4 numbers of your Social. They are rude. If you get a call from this number insist on talking to their supervisor to end the calls. You are apparently on some call list which only a supervisor can take you off of.
(800) 828-7959 - February 27th, 2009 3:07pm
Caller states that they are from Suntrust and asks for owner by name. I put them on hold but they ***g up and called back. When I put them on hold a***n I transfered them to voicemail since owner wasnt it. They called back 6 times by that time I just picked up the phone and ***g it up everytime!
(800) 828-7959 - April 15th, 2009 12:45pm
I got a call from this phone number stating they were Sun Trust Bank and wanted the last 4-digits of my Social Security number. I told them that I didn't have an account with them several times, yet they kept asking for my SS#. I ***g up on them.
(800) 828-7959 - February 21st, 2009 5:00am
Yes, it is suntrust back... Wow is that guy or gal happy to work for suntrust... man they must **** and eat a lot of **** in that company... for this person to be sooooooo loyal.... Funny.... "so pay up deadbeats!!!!" uuuu soooo scary.... :)
(800) 828-7959 - September 25th, 2009 4:00am
Called on my cell phone at 2:30 pm 25 Sep 2009. ID showed only the number. Since I do not answer unknown or toll free numbers, I can not say who called.I do submit FCC Form 1088 on all calles these days.
(800) 828-7959 - February 21st, 2009 5:00am
I got a call from this number at my office. We have no accounts with Suntrust, infact we live in Wisconsin! We are current on everything because its all auto paid, I wonder how this company got my work #.
(800) 828-7959 - September 24th, 2009 5:00pm
These people call all the time looking for the PREVIOUS owner of a used cell phone I got from ATT. This is a new number to me. I am not Roberto but they seem to want this guy bad.
(800) 828-7959 - May 8th, 2009 4:00am
It is supposed to be SunTrust Bank calling when any loan or other account type is past due. They are calling to collect late payments. Thats what I thought...Am I wrong?!?!
(800) 828-7959 - August 20th, 2009 4:00am
I get a call daily from this number. It says they are suntrust and i need to call them back. I've never had a bank account or a loan from them.
(800) 828-7959 - September 25th, 2009 4:06pm
Called on my cell at 2:30 pm, 25 Sep 2009. ID showed only the number, no name. I did file a FCC Form 1088 on the call.
(800) 828-7959 - November 8th, 2009 5:00am
They say they are Suntrust but ask for personal info. They are rude,relenteless and obnoxious... I don't even hold a Suntrust account!
(800) 828-7959 - January 22nd, 2009 12:04am
According to the law they can NOT call you after 8pm or before 8am.
(800) 828-7959 - August 27th, 2008 4:00am
keep getting phone calls from various 800 numbers. The last one is 800-828-7959. Said payment not received. I sent payment over 1 month ago. Has not cleared my bank. Heard that they may be slow to post your payments. You get a courtesy call within 5 days of late payment. At 15 days, they sick the collection agency on you. Most colletion calls originate in India. They ask you up front to verify who you are without even telling you who THEY are. Refuse to connect you with a supervisor without giving your account number - all the while still not identifying themselves. they will call 7 - 8 times a day every day! called me at work. I think they lost my payment. I mailed several checks all at the same time. Every one of them but the Suntrust one reached their destination. This is a very shadey operation! I'm considering refinancing with another bank. This company clearly doesn't know how to treat and keep their customers!
(800) 828-7959 - June 12th, 2008 4:00am
Came home today to find what looked like a homemade neon pink flyer door ****er that had Suntrust stamped and the toll free number with "Chase Fields" Took the rest of day off trying to track down what was going on - my account is current - spoke to about 6 India reps today (no help). I have also been to the ***nch that did the loan for us two years ago - they could not even find out who or why someone came to the house. It feels very uncomfortable and makes me question my business with SunTrust. I also tried calling the corporate (non-customer service #) and just ended up in another phone tree. There appears to be no one with an answer and I have had 4 calls from India reps additionally today and they say they see no notes from the people at ST who I have talked to and met with today.
(800) 828-7959 - August 12th, 2008 4:00am
Call came in on 8/12/08. I said our company name upon answering the call. The individual calling said in a rude manner. " Are you Joseph?" I told him NO! I am a girl, DUH!? He then asked. Who is this? Then he said, "Oh, I know who you are." I guess that was supposed to upset me or scare me. I told him not to call a***n. He then ***g-up on me.
(800) 828-7959 - April 8th, 2008 4:00am
Same results as I reported last time. I have made my payment and they still call. They called three times on Sunday. THEIR OFFICE IS CLOSED HOWEVER. YOU COULDN'T RETURN THE CALL. This is the most unprofessional business I have ever dealt with. When they do call it rings once and that is it. NEVER DEAL WITH SUNTRUST.
(800) 828-7959 - February 16th, 2008 5:00am
I got a call on feb 16, 2008 @ 9:06am ....and when i attend the call it saying it is trying to connect the line to somebody else...i was holding...and finally it said i am sorry i cannt connect @ this time and i will try ***n latter.....what is the and whl is this....
(800) 828-7959 - December 2nd, 2008 5:00am
It is Suntrust collections. Best part is you CAN'T EVEN UNDERSTAND THE ****S THAT ARE CALLING. They're all foreign. Yes I'm late on my bill, yes I will pay it. Caller ID says Crestar Bank.
(800) 828-7959 - January 9th, 2008 5:00am
Caller identified himself by a name and said he was from SunTrust Bank and needed to confirm the last four digits of my social security number. I said, Right? and ***g up on him.
(800) 828-7959 - March 11th, 2008 4:00am
They have called me twice on late payment. I skipped a payment and they still call. I talked to an agent and everything. STOP CALLING ME
(800) 828-7959 - April 2nd, 2008 4:00am
They called me and didn't speak. I give someone 3 seconds to speak, if not, I **** up!!
(800) 828-7959 - August 30th, 2008 11:36am
This is a fraud. The caller ID says Crestar Bank and they ask for your SSN.
(800) 828-7959 - November 3rd, 2008 11:08pm
1152
(800) 828-7959 - November 16th, 2007 5:00am
They did not call me either. I got the same cheesy business card on my door also! I called and they did not even have a "Chase Fields" in the Suntruct company directory. When we called and they asked for our account number & social, that sound like a SCAM to me! Normal big businesses do not go door to door dropping off Cheesy 1st-grade made business cards! Don't trust t*****issed in Tampa
(800) 828-7959 - July 12th, 2007 4:00am
They did not call me, I got A real unprofessional looking buisness card laying on my door step saying Total Investigations INC. please call Chase at 1****287959. The card looked like my 13 year old made it on the computer, we are only 2 weeks late. Give me a break!
(800) 828-7959 - November 27th, 2007 5:00am
They called saying they are from Suntrust Bank and looking for the last 4 digits of my Social.
(800) 828-7959 - December 18th, 2007 5:00am
This is SunTrust bank calling for a late payment on a loan.