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Getting unknown callers from this phone number? Find out who may have called and learn more about (800) 824-9289. If you received a spam call, you can help the community out by leaving a review or comment below.
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Potential Owner
A phone number may have multiple owners due to a shared/family plan, or a transferral of ownership
FraudScan Summary NEW
Discover key indicators that may help verify a phone number’s legitimacy.
FraudScan Score
100%
Fraud Risk
Legitimate User Activity
None
Likely fraudulent, spam, or a new number
768
Valid Number
Yes
Prepaid Number
No
Active Status
Active
Do not Call Status
Not On DNC List
More information for this phone number available
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Threat Detection
Potential SPAM / Scam Caller Please use caution!
User Score
Spam Score
100% Spam Risk
Leaked
Not Leaked
Search Volume
768
Very High
768 Searches
by our users
Nuisance Call Scan
Unwanted Caller
13 Complaints
by our users
VoIP Number
No
Recent Abuse
Yes
Risk Level
Risky
This number has been reported as spam 13 times, has been searched 768 times, and has garnered 46 comments by our users. These numbers are higher than average, indicating a possible high risk of spam.
User Comments
People are Saying:
User comments about the phone number (800) 824-9289 reveal mixed sentiments regarding its legitimacy. While some users confirm it as part of American Express's fraud prevention efforts, others suspect it may be linked to phishing scams, especially if they don't own an American Express card. A cautious approach is advised, recommending verification via official contacts.
This summary is generated by artificial intelligence (AI) based on experiences reported by users. While we strive for accuracy, user experiences cannot be validated and may contain inaccuracies.
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Area Code 800 Trends and Insights
In area code 800, population and demographic dynamics remain diverse, with varying economic trends supporting a range of industries. As per public data sources, the region has evolved with shifts in consumer behavior and communication patterns strongly influenced by technological advancements.
Call Complaint Trends
Examining FCC complaint metrics for area code 800 from 2014 to 2023 reveals notable shifts in communication preferences. Wireless/mobile complaints rose, peaking in 2019, whereas wired complaints declined sharply post-2018. VOIP complaints maintained steadiness recently, suggesting a shift in communication modes. Complaints on call types highlight an increase in prerecorded voice call grievances, especially peaking in 2019, while live voice call complaints decreased after reaching a peak in 2017. Notably, no abandoned call complaints were reported in 2022 and 2023. Complaints related to telemarketing, unwanted calls, and robocalls peaked in the mid-2010s. However, by 2023, these complaint types had notably decreased, indicating changing consumer engagements and regulatory impacts.
AI Disclaimer: This content was generated by artificial intelligence (AI) based on publicly available government data. While we strive for accuracy, the data may be out of date and/or subject to change
People are Saying:
(800) 824-9289 - April 18th, 2024 6:55pm
I called Amex and they said there was no fraud activity on my accounts. The operator told me this was a scam.
(800) 824-9289 - July 31st, 2023 7:26pm
They texted and later called about a fraudulent charge on my AMEX card. This is a legitimate AMEX phone number for their fraud protection department.
(800) 824-9289 - April 17th, 2022 4:55am
They left a voicemail: "Hello this is an important call from the account protection services at American Express we're calling [MY NAME] about your American Express card to verify recent charge activity and to ensure your account is protected please call us at 800-824-9289 that's 800-824-9289..."
(800) 824-9289 - April 5th, 2022 7:14pm
Did you just try to charge 1,270.54 USD on Card # ****x at Verizon Wirelss? 1 if yes, or 2 to call Amex. Stop to opt out - ****249289
(800) 824-9289 - January 30th, 2022 1:38pm
Total spam BS verified bh AMEX......Total fraud postings that claim yhis is a legitimate call.....I would cut their ***** off for this ****
(800) 824-9289 - March 19th, 2022 3:34pm
Phone number listed may be Amex, but if you go to the Amex website, the number to report fraud is 1-800-528-4800.
(800) 824-9289 - July 31st, 2022 12:01pm
I contacted them through their website chat, it's legit, they were texting about a questionable charge.
(800) 824-9289 - August 26th, 2022 3:46pm
Anonymous reported this number as SPAM on August 26, 2022
(800) 824-9289 - January 29th, 2022 8:30pm
Verified with American Express this number is legit
(800) 824-9289 - April 16th, 2022 12:52pm
Did you just charge $$$ at Walmartj
(800) 824-9289 - February 24th, 2022 6:02pm
Same scam amex fraud
(800) 824-9289 - June 17th, 2021 1:18pm
If you call the number yourself, it's legit Amex and routes you to their fraud department ("Account Security Group"). they will also send you emails that will route you to this number if there are suspected fraud purchases. It's possible a spammer could s**** this number so I would be su****ious if this number calls you, especially if you don't have an Amex.
(800) 824-9289 - June 1st, 2021 9:43pm
ON May 31, 20921 @ 6:36 PM PST, I got a text from 25684, ""Amex Fraud Free: Did you just try to charge 100.00 USD on card #92**4 at INSTAGRAM?. 1 if YES, 2 to call Amex. STOP to opt out. ****249289 ""which is underlined. End of text.
(800) 824-9289 - November 3rd, 2019 8:47pm
Number for their fraud department. It’s legit.
(800) 824-9289 - December 31st, 2019 8:21pm
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(800) 824-9289 - November 24th, 2018 2:09am
Usually if it has nothing to do with me or they don't ask for my name ,I end it with a please take me off your computer data this is a new acct with a new number -Thank you
(800) 824-9289 - January 16th, 2018 12:48am
AMEX fraud depyt
(800) 824-9289 - August 31st, 2017 6:53pm
Pretty sure this is spam for me because I do not have an AMEX card.
(800) 824-9289 - May 23rd, 2017 11:23pm
AMEX says this IS valid.
(800) 824-9289 - May 11th, 2017 4:57pm
Legit Amex Fraud Department
(800) 824-9289 - October 23rd, 2016 4:15pm
I called American Express using number provided on the back of the card. This is not the phone number their fraud department uses. I was called at work about 15 times at work by this number requesting personal info. American Express verified that they do not have a work phone number for me on file.
(800) 824-9289 - March 20th, 2016 6:54pm
Amex Fraud
(800) 824-9289 - February 26th, 2015 4:56pm
No clue, did not pick up.
(800) 824-9289 - March 22nd, 2014 2:39pm
This is legit. We also got an email about this and had to log in to our account via the main website and verify the charge in question.
(800) 824-9289 - May 9th, 2014 2:21pm
This was a valid call … worked with them and will have another card sent to replace the one that was compromised.
(800) 824-9289 - June 10th, 2013 3:34pm
It is part of the AMEX fraud protection system.
(800) 824-9289 - March 13th, 2013 3:44pm
Doesn't seem right. Left no message. No caller info.
(800) 824-9289 - July 14th, 2013 12:25am
Totally legit... Amex fraud prevention.
(800) 824-9289 - March 13th, 2013 3:45pm
Looks like smells like tastes like phish
(800) 824-9289 - June 1st, 2012 2:49am
Is a real number they never ask for my SSS, when I finish the call,I call Amex n confirm it was a legit call
(800) 824-9289 - July 27th, 2012 1:04am
Amx anti fraud alert, someone used my car to buy so****ing and Amx caught it.
(800) 824-9289 - May 3rd, 2012 9:45pm
This is not spam confirmed with American Express - this is the Account Security group
(800) 824-9289 - December 12th, 2012 9:08pm
This is a legitimate number for AMEX fraud department.
(800) 824-9289 - March 7th, 2012 1:43pm
Call too often
(800) 824-9289 - November 26th, 2011 2:26am
1st question they wanted a Social Security Number, Told them off and ****ed up, I originally was a text stating a fraud alert warning and to call. I do not have a American Express.
(800) 824-9289 - November 24th, 2011 5:38am
***, I don't own a American Express, Better not be a ID theft! God Dam it
(800) 824-9289 - August 15th, 2011 8:26pm
I hate toll free calls like this. I dont even know how they get my number
(800) 824-9289 - August 19th, 2011 1:39pm
**** up call probably trolling for info
(800) 824-9289 - October 18th, 2010 4:00am
Got a call from American Express from this phone number. I talked to the lady a bit who wanted to talk about "my card", but I've never owned one. Since I don't trust caller-id (lots of phishing scams) I, told the caller I would call back, ***g up, googled American Express, followed it to www.americanexpress.com, and found the customer service number from there: 1-800-528-4800. They connected me with the fraud department which confirmed that they had tried to reach me, and there was a fradulent card in my name.Summary? Don't trust caller-id from incoming calls or links from incoming e-mails. Always contact the company back from a known trusted contact. In this case, I used Google as my trusted source to find their website and phone number. It wasn't a phishing scam this time for me, but they are prevalent.For the person screaming that www201 is a fake address, when I followed the "contact us" link from amex's home page it gave me a www212.americanexpress.com address. The numbers are probably load-balanced servers. The page that I was at was secure (SSL) and had a valid certificate for "American Express Company" - another good way to make sure you're not being phished.
(800) 824-9289 - January 29th, 2010 5:00am
I googled this number after this came up. Ordinarily I wouldn't have called but thanks to all the reports here, I did call the number on the back of my card.Right after I entered my AMEX #, I received a message that they needed to verify a su****ious charge. Here's the best part: the charge had been attempted just 5 minutes before they made the call, so this was really fast service.I didn't have to wait a long time on hold, they put me through to a rep immediately, who stated someone had attempted to use my credit card on an online store. They canceled my card and are having a new one sent to me via overnight mail.If you get one of these calls, please call AMEX immediately. I think the recording sounds a little phishy but you don't have to call the number they leave on your voicemail; you can call the number on the back of the card.Also please note that the 'password' they ask for is your phone PIN - not your online password. When you call AMEX, you can set up a phone PIN for faster service in the future.
(800) 824-9289 - May 1st, 2010 4:00am
NOT IT'S NOT! www201 IS A FAKE URLat the top of the URL it says "www201" the actual American Express site does not have a "201" anywhere in any of their weblinks. -Notice if you click on the "Home" or any of the other tabs on the top of that website Darby is linking you to, it then redirects you to the actual AMEX website, to cast the impression that his original link is real.BEWARE!!!This guy is most likely part of the scam.
(800) 824-9289 - June 29th, 2009 4:00am
This is a LEGITIMATE number for the American Express security dept. It's listed right on their website: https://www201.americanexpress.com/occ/OCCSemiSecureFAQ.jsp#alert_definitionIt's part of their Irregular Account Activity notice process. Here's what it says on their site: --------------------------What should I do if I receive an Irregular Account Activity notification? Contact the American Express Account Security Group at the toll-free number advised on your Fraud Alert message or at 1-800-824-9289 to verify charge activity on your account. If you are calling from outside of the United States, please call collect 336-393-1111 and ask to be transferred to the Account Security Group.---------------------------I've been an AMEX customer for 25 years, and they have excellent security controls. I receive regular calls and emails from them checking up with me to ensure that specific purchases are legitimate. When you call that number back, it asks for your AMEX account number so that they have your details avaiable before you talk to anyone. It allows them to handle more phone calls. But the safest way to be sure is to ALWAYS call the number on the back of your credit card. They can tell you if the number you were called from is actually theirs or not. (In this case, AMEX will confirm this is their number).- Darby
(800) 824-9289 - July 11th, 2009 4:00am
Got a call as well. They actually left a message. Sounds VERY official, even suggested to call number in back of the card and that's exactly what I did. Sure enough, there was no security alerts for my account. The Amex fraud department was totally uninterested.I asked a number of times if they would look into that number but I did not get a response.
(800) 824-9289 - June 7th, 2009 4:00am
Why would American Express call me and ask me tosupply my American Express account number
(800) 824-9289 - April 9th, 2009 4:00am
this number is fake. Its not AmEx. It was fraudsters phishing
(800) 824-9289 - October 18th, 2008 4:00am
Received a call from American Express Account Security Group but I don't even have an American Express Card. I'll be calling American Express about this one, although I doubt it is anything.