(800) 669-0102
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User comments regarding the phone number (800) 669-0102 commonly express frustration over persistent calls claiming to be from a mortgage company. Many report receiving multiple calls daily, often without a message or an opportunity to speak with a live person. Some users express concerns that these calls may be linked to scams or identity theft attempts, urging caution with personal information.
This summary is generated by artificial intelligence (AI) based on experiences reported by users. While we strive for accuracy, user experiences cannot be validated and may contain inaccuracies.
In area code 800, population and demographic dynamics remain diverse, with varying economic trends supporting a range of industries. As per public data sources, the region has evolved with shifts in consumer behavior and communication patterns strongly influenced by technological advancements.
Examining FCC complaint metrics for area code 800 from 2014 to 2023 reveals notable shifts in communication preferences. Wireless/mobile complaints rose, peaking in 2019, whereas wired complaints declined sharply post-2018. VOIP complaints maintained steadiness recently, suggesting a shift in communication modes. Complaints on call types highlight an increase in prerecorded voice call grievances, especially peaking in 2019, while live voice call complaints decreased after reaching a peak in 2017. Notably, no abandoned call complaints were reported in 2022 and 2023. Complaints related to telemarketing, unwanted calls, and robocalls peaked in the mid-2010s. However, by 2023, these complaint types had notably decreased, indicating changing consumer engagements and regulatory impacts.
AI Disclaimer: This content was generated by artificial intelligence (AI) based on publicly available government data. While we strive for accuracy, the data may be out of date and/or subject to change
People are Saying:
(800) 669-0102 - July 20th, 2021 9:14pm
Said they were a debt collection... s****ed asking for my SSN. Here's the thing: All my BofA accounts are in good standing. Absolutely no way this is legit. Either phishing for personal info or trying to **** in a payment over the phone.
(800) 669-0102 - February 17th, 2020 6:24pm | Reported from Clovis, CA
W***ver is posting positive comments about this number are probably the scammers themselves - BofA would NEVER do this no matter what the situation. If in doubt - go in to your local ***nch and show them the number or flier it was on and they'll prove it's a scam. They do not leave door ****ers or notes on doors.
(800) 669-0102 - May 18th, 2020 4:57pm | Reported from Windsor, CT
Calling from 877 487 8151 claiming to be Bank of America and to call back on 800.669.0102
(800) 669-0102 - June 18th, 2016 5:28pm
800-669-0102... auto recording s****s immediately. "If" B of A were to call YOU... it would be a live person. SCAM!
(800) 669-0102 - August 25th, 2015 7:14pm
It's Bank of America loans ...I am in fact down on a mortgage payment. It's not a scam.
(800) 669-0102 - April 2nd, 2014 11:33pm
I keep getting calls from this number, and do not do business in any way with Bank of America. I called them back to get my number removed, but found it impossible to talk to a representative unless you provide them with the last 4 of your social security, a loan number, or an address. The automated message said to call back when you have that info. This must be some kind of scam, no legitimate business would make it impossible to talk to a live person. I believe that the people on these sites who say it is legitimate must be part of the scam
(800) 669-0102 - June 23rd, 2014 7:28pm
Clearly a scam--I do have a B of A mortgage but I am certainly NOT past due, it's actually impossible to be, so SCAM SCAM SCAM--once a***n preying on folks who have less money and might not be sure they're on time, which means they might make a payment on the phone and it goes in these evil people's pockets. SCAM SCAM SCAM!
(800) 669-0102 - October 10th, 2013 1:14am
It's a scam. The number was a Valid Countrywide number years ago that phishers grabbed up. Do not call this number, if you have concerns call a number from your BoA account statement. The people listed telling you it's legit are likely scammers, I see them post on all the sites that show up when you google that number telling people to call. I was in foreclosure with BoA and all of their contact was via registered mail or Fedex, they wouldn't send a hand written door ****er. Always use common sense before giving away any personal info.
(800) 669-0102 - June 8th, 2013 2:16pm
This is not spam or fraud. It is in fact BOA and they collect for mortgages it's a 3rd party collection agency that's why the Bank of America people that would be in a banking ***nch have no idea who they are
(800) 669-0102 - July 5th, 2013 10:03pm
This is spam and fraud. We don't have a mortgage on our house and received a brown envelope with this number. A***n, WE HAVE NO MORTGAGE. So how is this legit?
(800) 669-0102 - August 3rd, 2013 1:29am
Bank of america. They put the yellow slip on the door to see if someone will take it down or is still living at the property. Mine said from Bob
(800) 669-0102 - January 17th, 2013 4:38am
yeah man I was at work and my kids said some *** guy was taking pictures of the house outside and then put yellow envelope with this number .
(800) 669-0102 - March 20th, 2013 9:31pm
Oops! Had an oversight and missed paying my mortgage this month. After seeing comments on here, I was able to take care of it. This is not spam.
(800) 669-0102 - February 25th, 2013 1:52am
Anyone having problems with the Bank of America or any mortgage agency, you can contact your local legislator requesting****istance in handling their misconduct. The information is FREE!
(800) 669-0102 - January 3rd, 2013 5:14pm
I don't bank with BOA
(800) 669-0102 - October 11th, 2013 7:37pm
(800) 669-0102 - June 7th, 2013 12:51am
(800) 669-0102 - April 20th, 2012 2:37am
Callers ask to 'verify' information about a 'loan' they refuse to identify unless we 'verify' the information they are trying to extract. They claim to represent Bank of America, but Bank of America says there is no such debt. The people at 1-800-669-0102 say that they are going to continue to harass us until we give them our confidential information. This is harassment. This is attempted wire fraud. Caller ID: LOAN COUNSELING 1-800-669-0102
(800) 669-0102 - May 1st, 2012 1:55am
I have found that if I pay my mortgage on time...by the due date. They don't call. If I'm going to be late, I just talk to them and the calls don't come as often. Simple as that. If u owe someone, they have every right to call to find out where their money is...wouldn't u do the same thing with ur pay check if u didn't get it on time?
(800) 669-0102 - January 5th, 2012 8:24pm
It's bank of America, they claim they won't discuss the matter with me cause the loan is under my husbands name even though he has given them verbal permission, and yet they are calling MY phone not his, funny how these dumb****es work I wonder what the qualifications are to work for a mortgage company harassing people all day, and how much they make,****holes!!!!
(800) 669-0102 - December 10th, 2012 2:44pm
We rent our house, and someone ***g a yellow envelope on the door stating to call BOA immediately, we have no accounts with Bank of America and we never have, however, the owner of the house has his mortgage throught them, and I did recieve mail saying that the property was going to be foreclosed on a few months ago...Who knows!
(800) 669-0102 - March 8th, 2012 2:38am
I actually used to work for BAC collections and can tell you this is a legitimate number. It is not a scam. There are new policies in place now so that if they have the wrong number, it can be deleted permanently. If they have the right number and you are delinquent, they will keep calling until your current.
(800) 669-0102 - January 1st, 2012 3:35am
Bank of Scammer AmmericaI was trying to do a home mod with them, and was only one payment behind. was told that cat****g up the payment would not affect the home mod, I waited four hours without a call, only to find BofA had dropped me as being elligible for home mod...
(800) 669-0102 - January 6th, 2012 8:13pm
It is not a scam it is bank of America mortgage as in I'd your late on your payment duh yes they will call you is call someone too that hadn't paid their bill to me
(800) 669-0102 - May 23rd, 2012 6:40pm
This is a legit BoA number. If you have a problem verifying information with someone who just called you, that's perfectly reasonable. Call the number on your monthly statements, 18006696607.
(800) 669-0102 - November 17th, 2012 12:06pm
They ***g a yellow envelope on my door**** in the dark of night! IMPORTANT, PLEASE CALL 800 669-0102
(800) 669-0102 - November 18th, 2012 3:14am
Yellow envelope on door ****. From "BOA" to call "800/669-0102. Stop postponing foreclosure and take it already! :)
(800) 669-0102 - January 5th, 2012 9:58pm
If you people pay your bills they wouldn't call you. amazing how humans react to someone they owe!!
(800) 669-0102 - July 19th, 2012 12:25am
Didn't leave a message & I'm sure not calling them back!
(800) 669-0102 - September 17th, 2012 7:46pm
Debt collectors for Bank of America
(800) 669-0102 - January 24th, 2012 3:22am
Bank of america got the wrong number
(800) 669-0102 - November 28th, 2012 10:22pm
Bank of America Mortgage, Collectors.C
(800) 669-0102 - April 27th, 2011 10:49pm
Just got 2 calls today from this number 800-669-0102 which belong to Bank of America. They have been calling me for over 3 months now. I have called them and told them to remove my number from their calling list but they still calling me every single day. From now on I will file a complaint each time they call at "National Do Not Call Registry" https://www.donotcall.gov/ I recommend everybody to file a complaint every time they call. If enough people do it, the government will take action a***nst them and hopefully they will stop.
(800) 669-0102 - November 9th, 2011 1:16pm
I have had the same experience. They are a debt collector for BofA (and who knows who else). I tried calling several BofA numbers to speak with a person who works for the bank to clear up the situation, but every number you dial from that phone number circles back to the debt collector. You must use a different phone that has no connection to BofA to get through.
(800) 669-0102 - July 28th, 2011 12:37am
I don't know how they got my cellphone number, but they have been calling me for several days now. I have no credit cards or any kind of accounts with Bank of America. I do not know why they are calling me, and I don't know how to get them to stop.
(800) 669-0102 - April 9th, 2011 4:58pm
When I have answered they were calling for someone who doesn't live here. We've lived in our home 9 years and it isn't the name of the people we bought the home from. They continue to call daily....over and over a***n. What does one have to stop this craziness?
(800) 669-0102 - June 22nd, 2011 4:27pm
Caller claims from a bank and asks for personal information. Told them not giving out any information on the phone. They continue to call 5-6 times a day for the past few months. Dont answer their calls have them blocked.
(800) 669-0102 - November 2nd, 2011 1:10am
This number keeps calling my 11 year old sons cell phone at least 12x a day. I just recently put our cells on the Do not call list and here lately we are getting all kinds of spam calls
(800) 669-0102 - September 15th, 2011 10:48pm
this is a scam. they are looking for people who will call the number back and be dumb enough to actually type in your social security number so they can steal your iden***y .
(800) 669-0102 - September 15th, 2011 10:48pm
this is a scam. they are looking for people who will call the number back and be dumb enough to actually type in your social security number so they can steal your iden***y .
(800) 669-0102 - August 11th, 2011 2:34pm
PLEASE STOP YOUR CALLING AND **** UPS ON MY ANSWER MA****E. SEND A LETTER IF YOU REALLY NEED TO GET A HOLD OF US! IN THE MEANTIME PLEASE STOP!!!!
(800) 669-0102 - November 11th, 2011 6:54am
Its bank of america dept collection or criminals the problem is how are we to know? They are unwittingly setting up there own customers for fraud/iden***y theft extra
(800) 669-0102 - April 22nd, 2011 1:22pm
They say they are calling from Bank Of America, doesn't sound official and I tell them to never call a***n, they call 7-8 times a day!!
(800) 669-0102 - March 4th, 2011 4:10pm
Asked for Mrs. W----- who I never heard of. I asked how they got my #. Just a bunch of bull. I'm sure a debt collector.
(800) 669-0102 - November 28th, 2011 11:11pm
May I suggest-- for two weeks c****e your voicemail to Spanish--French--- whatever.... Worked for me
(800) 669-0102 - April 13th, 2011 4:35am
Calls like 4-7 times a day for 7 days a week for the last year.
(800) 669-0102 - November 25th, 2011 10:00pm
I called them out on ID theft and they ***gup!!'
(800) 669-0102 - June 21st, 2011 9:12pm
I'll be filing a compliant a***nst BOA for harassment
(800) 669-0102 - August 21st, 2011 6:14pm
Constant annoyance! Still don't understand why they keep calling!
(800) 669-0102 - April 27th, 2011 9:16pm
Continually call me even though my account is current
(800) 669-0102 - January 18th, 2011 6:53am
its bank ask for s s and bank acct
(800) 669-0102 - November 21st, 2011 9:27pm
(800) 669-0102 - October 21st, 2011 11:32pm
(800) 669-0102 - May 4th, 2010 10:34pm
I have no accounts with Bank of America, not even a savings account, but I received numerous calls from this number. I hope this information helps all of you stop the calls. Received 15 calls from this number in three weeks on my cell phone which is registered annually on the National DO-NOT-CALL List looking for Joseph Dunham, who I am not. 4 of these times, I was nearby the phone and able to answer, and I told the calling representative I am not that person, do not know that person, this has been my number for 3 years and to remove my phone number immediately. The last time they called, I was able to answer for the 5th time, and instead of a humanoid, I was greeted by a recorded voice menu with a salesman-type voice. Without entering an account number or SSN/Zip Code, it told me to **** on while they transferred my call to a real person to update their list. After 60 secs, the call was dropped - they ***g up. I was furious, so I called this number back with an idea. I entered an obviously fake SSN and Zip Code, but the system put me through to a person. The representative with a middle-eastern accent asked for my account number. I explained the situation to him, so he asked for my Name and Phone Number to remove me from the list. I refused to give him my name, so he refused to help me. I got irate and demanded a manager. He patched me through to Christina (also had a middle-eastern accent) verified the situation, and I explained that I would not give them any information beyond the phone number to be removed from the list and the reasons for that (scams, and my name is not their business.) She promised my number would be removed promptly and that I would not receive another call. I asked who I would contact if I did receive another call, and she gave me a fax number...really? No humanoids? I promised her that if I received another call, her company would be hearing from the FTC, FCC, BBB, my local Attorney General, and my personal Attorney, and it would be far from pleasant. After two weeks, I have not received one call from them.
(800) 669-0102 - June 18th, 2010 11:57pm
I have been receiving as many as 6 calls a day from this #. They ask for someone I don't know. Sometimes it is a recorded message telling me to call back and to have my account # handy. When I have called, I am asked for my Acct. # or the last 4 digits of my SSN. I don't have the first and I am not going to give them the last. I am unable to get thru to a person it eventually ****s up on me. I paid off my mortgage years ago. I don't know how they got my phone #! If it is a person on the phone I tell them the person they want doesn't live at the # they are calling. It seems as if that person just hands it off to someone else to call me!
(800) 669-0102 - June 11th, 2010 4:14pm
The people at this number keep calling me. last year it was about the loan/mortagage of an entirely different person. A message says to call a number and give them your account number but there is no person to talk to since I don't have an account number. Twice an actual person called and I tried to explain the problem but it seemed they just turned it over to someone else to keep pestering me. I think this number may be connected with BOA Home Loan.
(800) 669-0102 - September 23rd, 2010 7:22pm
We have been receiving phone calls from the above mentioned phone number on the average of 8 to 10 per day. I finally called this number and it is Bank of American debt collection department. I have not been able to speak to a representative because the recording keeps asking for my account number or SSN. We do NOT or have never had any financial dealing with Bank of America. This company just has the wrong number.
(800) 669-0102 - February 16th, 2010 10:43am
We are business and continue to recieve calls from this number. Once we answer one of two things happen... they either **** up on us or ask for our account number? We do NOT have a home loan through this company and the calls are being annoying. It offers an address to write or fax number but you can never talk to a person!
(800) 669-0102 - July 29th, 2010 12:08am
Have been receiving calls for 6 months. Keep telling them the person they are looking for does not live here. Finally got a number for customer service and was told their system was down and no notations could be made. Have been told this for months. Some days as many as 6 calls are made to our home.
(800) 669-0102 - October 25th, 2010 4:19pm
they've called several times and I've only answered once and they wanted to speak to someone unknown to me and wanted the last four digits of my phone number - the number they just called! I thought perhaps they were calling random numbers. I said no and she said well you'll just keep getting calls.
(800) 669-0102 - April 22nd, 2010 12:14pm
This phone number calls several times a day and claim to be from Bank of America. THEY ARE NOT! They ask for your SSN up front. DO NOT GIVE IT TO THEM! I called Bank of America directly to verify my account was fine and it was.
(800) 669-0102 - February 13th, 2010 6:28pm
ABOUT THREE YEARS AGO COUNTRY WIDE WAS WHERE I SENT MY HOUSE PAYMENTS FOR THE COMPANY THAT HELD MY LOAN. THEN IT WAS GIVEN TIE BANK AMERICA WHICH IS WHERE I SEND MY PAYMENT NOW AND I HAVE NOTHING TO DO WITH THEM.
(800) 669-0102 - December 17th, 2010 10:44am
Same experience as everyone else, require SS# and zip to get real person, middle eastern accent, call over and over, i have nothing with BoA home loan, they say they will report the problem to the superviser and "resolve the problem."
(800) 669-0102 - March 19th, 2010 2:57am
says they are bank of america mortgage, asked if i had an outstanding amount due and asked me to verify the last 4 digits of my ss number, i refused and asked for a number to call them
(800) 669-0102 - March 26th, 2010 12:21am
they call for the wrong person - I tell them this and request to be taken off of their call list but they never do. I have been called maybe 100 times over the past 4 months.
(800) 669-0102 - September 30th, 2010 11:59am
I receive calls from this number at least twice a day. It says toll free. I do not answer but they continue to call. I am on the DNC list but that does not seem to help.
(800) 669-0102 - June 29th, 2010 2:47pm
Calls 3-4 times a day-asking for someone whom i do not know-have explained to them they have wrong number & have asked to be taken off their list-i am on do not call registry also
(800) 669-0102 - June 24th, 2010 2:55pm
I keep getting calls from this number. Usually a no message is left. If a message is left, it is a recording that states "call the number and have my account number ready".
(800) 669-0102 - December 31st, 2010 11:09am
keeps asking for someone who I don't know and I've told them 5 times to quit calling and this morning they called a***n!I told them I was going to report them so here I am.
(800) 669-0102 - July 25th, 2010 12:24am
I wish they would stop calling me. I live in ***an, but still have a USA phone number through Vonage. They call me in the middle of the night and I hate it!
(800) 669-0102 - January 12th, 2010 12:55am
Claim to be from BAC Mortgage. Only problem is we do not have a loan with BAC!! Cannot go on without giving loan # or SS# and zip code!!!
(800) 669-0102 - March 13th, 2010 12:58pm
when I answer, a message says hold for a very important call. I wait for a minute of so, then get sick of it and **** up. It has happened 2x
(800) 669-0102 - December 11th, 2010 12:49am
I have received a call every hour since 4pm today! A payment was made directly at Bank ***nch. No kidding have received 5 calls today alone
(800) 669-0102 - November 15th, 2010 6:23pm
PLEASE SOMEONE READING THIS PLEASE STOP BANK OF AMERICA FROM CALL AND ASKING FOR MY SOCIAL SECURITY NUMBER. THEY CALL FROM 8AM TO 9PM SUNDAY THRU SUNDAY.
(800) 669-0102 - January 4th, 2010 7:41pm
Computer - Im calling with an important message. Please Hold. no one on the line - Just called - 1/4/2010 @ 4:36P CST. ***!!!
(800) 669-0102 - December 31st, 2010 11:12am
Caller ID came in as Toll Free #. Voice response stated that we have an important call but no one came online.
(800) 669-0102 - September 3rd, 2010 3:17pm
I received these calls at least once every two day tells me that they are Bank American loan for a good rate.
(800) 669-0102 - May 13th, 2010 3:04pm
Constant calls. Never a message. I do not owe them anything. I don't even know who they are.
(800) 669-0102 - July 26th, 2010 11:31pm
Claimed to be Bank of Delaware? and ask for us by name and to call them and speak to anyone?
(800) 669-0102 - May 12th, 2010 3:17pm
constant ****ups, no messages ever left, nearly every hour on the hour when arrangements for pymt have already been made
(800) 669-0102 - March 8th, 2010 8:00pm
why would any business call on the weekend ? are they trying to make the whole world mad at them?
(800) 669-0102 - September 16th, 2010 3:25pm
These people have called me 4 times in the past 24 hours looking for someone that doesn't live here.
(800) 669-0102 - February 2nd, 2010 12:30pm
Keep calling - goes to voice mail, leave no message but voice mail indicates a message has been left
(800) 669-0102 - January 27th, 2010 8:12pm
Number calls several times a day, never leaves message or if I answer appear to be telemarketer.
(800) 669-0102 - October 23rd, 2010 6:35pm
calls 5 times a day asking to verify social security number before telling reason for call.
(800) 669-0102 - January 25th, 2010 9:58pm
No one on the line. Called my cellphone a couple times per day since last week.
(800) 669-0102 - July 26th, 2010 8:38pm
I do not have an account with this bank and they keep calling.
(800) 669-0102 - June 17th, 2010 11:50pm
bofa calls its almost 9pm and they **** up when you answer
(800) 669-0102 - January 13th, 2010 9:57pm
calling for someone who hasn't lived at this number for 10 years.
(800) 669-0102 - October 29th, 2010 5:19pm
Bank of America Debt Collection Department for late mortgage payments.
(800) 669-0102 - April 27th, 2010 4:12pm
constant calls no message left 4 5 times a day
(800) 669-0102 - October 27th, 2010 6:08pm
It's a scam. Don't answer or call back.
(800) 669-0102 - March 15th, 2010 5:20pm
800-669-0102 calls everyday not a live person no business relations
(800) 669-0102 - November 18th, 2010 11:02pm
They call all the time,wanting my ssl#
(800) 669-0102 - July 17th, 2009 4:00am
I get 8 to 10 calls a day on my cell, which is my only phone. Like others, the calls are at all times of the day which uses up minutes. I've tried answering, but not one is there, and I refuse to use up more minutes waiting on a call they initiated. My mortgage is paid on time. I don't know if it is them or someone else, but 5 or 6 times a week, I receive a voice mail message alert at 3:34 a.m., but no identifying information and no message. Just night after night after night call and voice message alert. Without a number, I cannot turn off the ring for that call. That is one of the options; add the number to your directory, then choose no ring for it. Saves a lot of interruptions. Just my way of handling ongoing harrassing calls.
(800) 669-0102 - April 28th, 2009 4:00am
I am getting numerous calls from this number as well, on my cell phone!!! It states in the messages on my voice mail these calls are coming from, Bank of America. We have a home loan with Countrywide, but I had no idea BOA bought Countrywide, and found out by resear****g the internet. Nice of them to let us know. We have not been late on our payments by the grace periods listed on the statements. When I tried to call the number back, you can not talk to anyone without giving an account number or social #. They must not want their money that bad if you can't even talk to a live person! I refuse to give personal information over the phone. I know the banks are hurting, but from reading other posts, this is borderline harassment!
(800) 669-0102 - December 14th, 2009 12:23pm
called on Sat. AM, left a message on our ma****e, said they were from Bank of America home mortgage,we don't have ANYTHING w/ BOA-not even a cc.When I called the # back, just like everybody else, you can't get past the automated system & no way was I putting in my SS#. I tracked down the customer service # for BOA who said they have no record of us by name or address & that it was either a mistake in the system or a scam - I'll go w/ SCAM!!! Whatever you do, don't give them your SS#, I wouldn't even give it to BOA when I called them, I made them search by name & address. ***ODY gets my SS# !!
(800) 669-0102 - June 5th, 2009 4:00am
These people call me at least 4 times a day looking for someone i have never heard of. Apparently this person gave them my phone number as a false number. Lucky me. I tell them each time they call that this person cannot be reached at this number nor do i know her in anyway shape or form. Of course they dont believe me. I tell them to remove my number from their call lists and yet, they keep calling. What a NIGHTMARE. This is my cell number.. it rings constantly with them calling and i can do nothing to make it stop. Its going on 2 weeks now. If i ever get my hands on that person. ehhe Lord help them.
(800) 669-0102 - October 9th, 2009 4:00am
I hate to echo the problems of others, but I too am being out and out harassed by Bank of America on a monthly basis (receiving 10-12 calls a day), in all reality this is an indian call center claiming to be BofA and Debt Collectors to boot. I am not and never have been late on my Mortgage, but yet they still call over and over and over a***n. I am just about to the point where I am willing to pay to c****e mortgage holders just to get rid of these idiots. I already have diverted ***dreds of thousands of dollars worth of deposits from this bank because of this.
(800) 669-0102 - September 28th, 2009 4:00am
These people call every hour from 8am -9pm. My mortgage is paid on time every month. I have never been late with Countrywide or now Bank of America. I have contacted them several times to see why they keep calling. apparently they do not know why I am being called since my records show no fault on my loans. But they still keep calling and I keep telling them to stop. What can be done about this? I am at a loss and just stopped answearing their calls. But there has to be another way besides getting a new mortgage company. Which is where I am heading at this point.