(800) 427-9428
See spam caller report
See spam caller report
Getting unknown callers from this phone number? Find out who may have called and learn more about (800) 427-9428. If you received a spam call, you can help the community out by leaving a review or comment below.
Want to learn more? Check the (800) 427-9428 FAQ
A phone number may have multiple owners due to a shared/family plan, or a transferral of ownership
Discover key indicators that may help verify a phone number's legitimacy.
See spam caller report
Get Spam ReportSearch Volume
Very High
600 Searches
by our users
More information for this phone number available
View Full Report
User comments regarding the phone number (800) 427-9428 reveal mixed opinions. While many suggest it is linked to Capital One's fraud protection department and confirm its legitimacy, others express concerns over phishing attempts, automation requests for sensitive information, and instances of abrupt hang-ups. Users frequently recommend verifying through official contact numbers to ensure security and mitigate potential phishing risks.
This summary is generated by artificial intelligence (AI) based on experiences reported by users. While we strive for accuracy, user experiences cannot be validated and may contain inaccuracies.
In area code 800, population and demographic dynamics remain diverse, with varying economic trends supporting a range of industries. As per public data sources, the region has evolved with shifts in consumer behavior and communication patterns strongly influenced by technological advancements.
Examining FCC complaint metrics for area code 800 from 2014 to 2023 reveals notable shifts in communication preferences. Wireless/mobile complaints rose, peaking in 2019, whereas wired complaints declined sharply post-2018. VOIP complaints maintained steadiness recently, suggesting a shift in communication modes. Complaints on call types highlight an increase in prerecorded voice call grievances, especially peaking in 2019, while live voice call complaints decreased after reaching a peak in 2017. Notably, no abandoned call complaints were reported in 2022 and 2023. Complaints related to telemarketing, unwanted calls, and robocalls peaked in the mid-2010s. However, by 2023, these complaint types had notably decreased, indicating changing consumer engagements and regulatory impacts.
AI Disclaimer: This content was generated by artificial intelligence (AI) based on publicly available government data. While we strive for accuracy, the data may be out of date and/or subject to change
People are Saying:
(800) 427-9428 - March 29th, 2021 3:46pm
Be aware this number is often s****ed. Even if you think it's the real Capital One, **** up and call the number on the back of your card to verify. DON'T give personal or bank login info to anyone calling from this number.
(800) 427-9428 - March 23rd, 2021 4:52pm
Called demanding information about some guy, tried to figure out my relation to this guy, insisting it was Medicare. If it was Medicare, they would already have his info!
(800) 427-9428 - May 10th, 2016 12:05pm
This is a scam number. Verify this while I had them on the phone. When told I was communicating with Cap One to verify they were who they said they were, they immediately ***g up. Called them back and they would not answer. Had new cards issued anyway just to make sure. You can believe they are real if you want to. But be warned this number is for scammers.
(800) 427-9428 - January 19th, 2016 4:20pm
Called and left voice mail msg for someone I never heard of- at 7:30 AM! I never had or used any Capital 1 cards either, and even if I did, this number would not have been known to any credit card company in the first place; only my business mgr's office number is ever used for ALL credit card forms. Horrible company, regardless.
(800) 427-9428 - September 10th, 2014 1:32pm
This is the fraud department from Capital One. It IS a legit number. It's actually listed on the Capital One site as the Fraud Department's number.
(800) 427-9428 - May 21st, 2014 12:52am
claims to be from Capital One fraud department, seems to have my info right
(800) 427-9428 - January 17th, 2014 7:09pm
CapOne's fraud department. Not spam
(800) 427-9428 - April 14th, 2013 11:10pm
Capital One fraud protection. They don't leave messages, but this is a number you want to answer when they call back.
(800) 427-9428 - May 11th, 2013 10:00pm
You will want to answer this call. It is legit from Capital One Fraud department trying to protect your account.
(800) 427-9428 - November 17th, 2013 9:37pm
CapOne's fraud department. Not spam
(800) 427-9428 - January 27th, 2012 2:38am
Completely legit even though the first rep named will was rude and ***g up on me. Called back second rep was polite
(800) 427-9428 - May 14th, 2012 7:01am
Legitimate Capital One Fraud Department.
(800) 427-9428 - January 20th, 2012 10:13pm
Not a spam call
(800) 427-9428 - October 23rd, 2011 4:12pm
It is the fraud department they called and there was fraud on my card
(800) 427-9428 - April 21st, 2010 9:02pm
Claim they are capital One Bank Card Fraud dept and immediately ask for you card #. Suspect that this is phishing.
(800) 427-9428 - April 14th, 2009 5:10pm
I received three phone calls from this number and an email all in within a 24hour period. - I did call the number back and got through to a live person. She was able to pull up my account WITHOUT me giving her anything other than my first and last name. She even verified the current amount that was owed on the card and the the charge that was supected for fraud. This phone number is ligit and it IS Capital One's Fraud department number which does use an automated system. I simply stated to her that I did not want to receive anymore phone calls and that I would check my account and contact Capital One if I had any issues regarding charges. Hopefully this solves the problem. Others may want to try this technique also to eliminate these annoying calls.
(800) 427-9428 - January 12th, 2009 8:44pm
They said I might have had fraud on my credit card and they wanted to cancel the one I had and give me a knew one. They told me their was a dollar charge from some company and they wanted to know if I ordered so****ing from the company I said no. I told the person I wanted to keep my card. They are also asking for the security number on the back and like a fool I gave it to them. I think now I will cancel my card and get a new one.
(800) 427-9428 - January 6th, 2009 3:29pm
Someone repeatedly calls me during the day, at night, and on the weekends and will not leave a message when the call goes into voicemail... which tells me this is a solicitor! My number has been entered onto the "Do Not Call" list 2x. Somehow, telemarketers are STILL calling! How can I get them to stop????
(800) 427-9428 - September 1st, 2009 7:13pm
I've received 4 missed calls (without voice messages) since yes****ay from this number. I don't have a Capital One credit card, so I can't imagine why they would be contacting me.
(800) 427-9428 - March 5th, 2009 5:00am
I realy hate this number, keep calling me a***n and a***n, months and years even I have my number on the 'No Call List'.
(800) 427-9428 - September 6th, 2009 8:30pm
Wanted to verify information but reached me at my parents number, which I never provided in my credit card application.
(800) 427-9428 - November 15th, 2009 5:23pm
incessantly calling without leaving messages. When I call the # there is no answer.
(800) 427-9428 - February 12th, 2009 5:33pm
Has called 2/11 and 2/12/09. Did not leave message on answerer just disconnected.
(800) 427-9428 - September 11th, 2009 6:11pm
Calls multiple times a day and does not leave a message.
(800) 427-9428 - January 15th, 2009 8:52pm
called twice no one there
(800) 427-9428 - February 23rd, 2009 5:54pm
warranty ins
(800) 427-9428 - February 26th, 2009 2:01pm
No message
(800) 427-9428 - September 4th, 2008 4:00am
It is Capital One and it is legit. But this is Cap One's fault. They should be better at identifying themselves. I didn't pick up when I didn't recognize the number. I called them back and they claimed to be Capital One's fraudline. They asked for my account number ( which I did not give) and then asked for my social (which a***n I refused to give). While the gentlement was cordial, all he would offer is "call the number on the back of my card." I then asked to speak to his supervisor. She too told me to call the number on the back of my card. When I asked her why she didn't know what that number was, she had no answer. I called the number on the back of my card and sure enough, someone was trying to use my card. Fortunately they reversed the 400+_ charge, cancelled the card and reissued a new one.
(800) 427-9428 - June 18th, 2008 4:00am
I received a phone call from 18004279428 and answered it. It was an automated caller asking me to hold for a representative. I was on hold for 2 minutes until I heard a message that if I could not continue to hold, to call 1-800-427-9428 at a later time. I ***g up. A few minutes later, I got another call from the same number. I answered, same automated caller, so I ***g up a***n. This time I tried calling the number back instead and got a busy signal. I've since tried calling the number and keep getting the same busy signal. I logged into my online account and the first few times couldn't get in, but tried a***n later in the day and got in fine. I guess I will wait for them to call me a***n, or try to call back another less busy time of day.
(800) 427-9428 - October 1st, 2008 4:00am
As people say above, it seems legit. But I didn't trust previous commenters. [After all, this site could have been cleverly faked to allay su****ions of the usually paranoid.]But I called it and she asked for all the information someone would need to steal my card. I told her that I didn't feel comfortable giving the 3 digit "secret code" off the back. She said to call the number on the back of the card. Did so with the intent of calling Customer Service, but ended up at the Fraud Department without having to select it (just kept pressing "0" to speak to a real person).They verified a few transactions -- like for gas and breakfast at a Taco Cab**** Jeez, I know gas is high these days, but going on a weekend trip back home triggers a fraud alert?
(800) 427-9428 - September 17th, 2008 4:00am
My message did state that they were from Capital One fraudline checking on recent activity. I did call the number back but was afraid to give them any info so I called the number on the back of the card. I did in fact have charges on my card I didn't make. They removed the charges and are issuing a new card.I had this happen before, Chase called but that time the caller was someone trying to steal my CC number and iden***y.Always call the number on the back of your card to be safe.
(800) 427-9428 - December 26th, 2008 6:49pm
On Dec 26th 2008 at 1:30 pm I received a call from a phone robot claiming to be Capital One Fraud department, claiming that there was fraud on my card. I was told to call this number 800-427-9428. When I called, the answering system claims that it was Capital One fraud department. I chose not to enter my credit card number but wanted to speak to someone. Rashid answered and wanted my CC #. I refused and asked him to verify that he was really Capital One. He promptly and abruptly ***g up.
(800) 427-9428 - July 23rd, 2008 4:00am
Received phone msg at my IT office with an intro of a male voice stating just my name followed by the nicely recorded woman's voice for instruction to call the 800-427-9428 number. My office manager and I called the number and through the automated system, quickly verified two recent purchases; one being an expensive laptop and the other a computer mouse. Quick and painless. The office manager stated to me that this was routine and she tried to soothe my overly su****ious nature.
(800) 427-9428 - January 13th, 2008 5:00am
Received two calls on a Sunday afternoon from 804-290-8550 saying it was Capital One customer fraud protection asking me to call 800-427-9428. Called 804-290-8550 it appears to be a legitimate Capital One number. Called the other number, it's an automated service that request your credit card number. I didn't enter it. I figure Capital One has all my info, it they want me bad enough they will find me.
(800) 427-9428 - June 19th, 2008 4:00am
I am posting an update to my previous comment from the day before - I just got another call from the same number and this time a human was at the other end and was calling to verify a couple of my recent purchases made with my card and that was it. I guess this is a routine check they are ins***uting now.
(800) 427-9428 - March 6th, 2008 5:00am
I got email and voicemail from Capital One telling me to call this number for the fraud protection department to verify some charges. The person I reached was at Capital One and had access to my account records. The number is legitimate. But I told her that the fact that I cannot independently verify this number makes me feel uncomfortable.
(800) 427-9428 - June 19th, 2008 4:00am
I got this same call today and didn't answer. A message was left to call this number. I called Capitol One number on back of credit card and was transferred to Fraud Dept...Someone had charged about 10 items to my account. I cancelled card and they will issue a new one. This is a ligitimate number.
(800) 427-9428 - April 14th, 2008 4:00am
I got a message that did not even say from Capital One, but from this forum, I called my Cap One card directly and asked if this was a legit call and phone number. it was, they just wanted to verify several purchases over the last week which were all legit.
(800) 427-9428 - November 21st, 2008 6:45pm
Yes****ay I entered a complaint about this number. It turns out that I was entirely mistaken. It really is the Fraud Protection Department of Capital One and they were contacting me regarding a couple of possibly fraudulent charges. The whole matter has been resolved. Please cancel my complaint regarding 1-800-427-9428.
(800) 427-9428 - May 20th, 2008 4:00am
1-800-427-9428 is a legit number. I also got the voicemail to call regarding fraud, but instead I called the number on Cap One's website just to be safe. They did indeed say my card was being investigated by the fraud dept. and transferred me over.
(800) 427-9428 - January 11th, 2008 5:00am
I received a voice mail to call 1-800-427-9428 to verify recent activity on my account. When I called I received an automated service which asked for my credit card number. Did not give it as i was su****ious of fraud.
(800) 427-9428 - May 27th, 2008 4:00am
Got a letter from Capital One to call 1-800-427-9428,concerning su****ious activity on my credit card. I didn't trust the number, so I called the number on the back of my credit card. The number turned out to be legit.
(800) 427-9428 - September 17th, 2008 4:00am
This is a legit number. They called me to make sure that 2 charges on my cc were actually mine which they were. SO call them back just in case someone is trying to use your cc.
(800) 427-9428 - April 16th, 2008 4:00am
Fraudulent Number populated on my cell phone....no one left a message....it is not validated on the Capital One Website either as a contact/customer service ID number....
(800) 427-9428 - December 26th, 2008 7:40pm
Dec 26th 2008 2:18. I just off the phone with Capital One customer service at
(800) 427-9428 - November 4th, 2008 8:03pm
Phishing Scam calling themselves Capitol One Fraud Department...
(800) 427-9428 - November 7th, 2007 5:00am
Received a message asking to call from 800-427-9428. The caller Id showed the call coming from 804-290-8550. Called up 800-427-9428 and it said that I have reached the the capital one fraud****istance number and asked me to enter my credit card number. Did a reverse phone search on 804-290-8550 , its unlisted or a masked phone number.Will call up the customer serve number listed on CO webpage to check whats going on. online account looked in fine.
(800) 427-9428 - November 27th, 2007 5:00am
I tried to make an online purchase with my capital one card and got declined (tried 3 times), then I got an e-mail from capital one stating there was fraudulent activity. I researched the number listed in the e-mail (800-427-9428) and it is legit. I called it and got things cleared up via several verification questions - only took a few minutes.
(800) 427-9428 - November 13th, 2007 5:00am
Got same call as above with same caller ID refering to capitol one fraud. Called capitol one on their main 800 number to be safe. They verified that number is legit, and wanted to verify some recent transactions. Never did call that number directly though.
(800) 427-9428 - July 15th, 2007 4:00am
Received a message telling me to call this number 800-427-9428 back. The woman said she was from Capital One Fraud Protection. I didn't call but I checked my online account and everything looked in fine.
(800) 427-9428 - November 3rd, 2007 4:00am
got a message saying to call from 800-427-9428. the beginning of the message was mumbled but it ended with a very clear "a***n call us at 800-427-9428. sounds very bogus
(800) 427-9428 - December 3rd, 2007 5:00am
800 927-9428 - verify no one used our credit card