(423) 802-5400

Area Code 423 Trends and Insights

Area code 423, covering parts of Eastern Tennessee, has undergone significant demographic and economic shifts, according to public data sources. The area hosts a population of over 1.6 million, with a slightly higher female-to-male ratio and a median age above the national average. Predominantly White, the area also includes a small percentage of Black and Asian communities. Economic indicators reveal a lower-than-national-average median income which has gradually increased over the past decade. Despite this, labor force participation has dropped slightly while employment ratios show modest improvement.

Call Complaint Trends

Examining the FCC complaint metrics, there are notable patterns in communication methods and unwanted call issues in the 423 area code. Wireless complaints peaked in 2018 and have remained relatively high, whereas VOIP complaints have shown a rising trend since 2020. By type, live and prerecorded calls hit their peaks in 2017 and 2018 but have since diminished. Interestingly, text message complaints are on the rise. In terms of issues, 2015 witnessed peak telemarketing and robocall complaints, which have since fallen to negligible levels. Unwanted calls significantly surged to their peak in 2018 but have generally declined thereafter.